Mystery Parcel

Promotional period runs on the following dates:

• Week one: 12:00 AM ET on May 1, until 11:59 PM ET on May 7, 2026.

• Week two: 12:00 AM ET on May 8, until 11:59 PM ET on May 14, 2026.

• Week three: 12:00 AM ET on May 15, until 11:59 PM ET on May 21, 2026.

• Week four: 12:00 AM ET on May 22, until 11:59 PM ET on May 28, 2026.

• Week five: 12:00 AM ET on May 29, until 11:59 PM ET on June 4, 2026.

To participate in the promotion you must open an eligible slot during the promotional period and select the Join button on the in-game pop-up to register.

If you choose Join, you will opt in to the promotion for the duration of the promotional period. You must then place a wager of your choice on eligible slots to qualify for the Mystery Parcel and the chance to win Free Spins.

If you choose 'No Thanks' on the pop-up, you will still have the opportunity to participate in the promotion the next time you open an eligible slot. If you choose 'No Thanks' and 'Don't show this again' on the pop-up, you will not be given the option to participate in the promotion again.

To be eligible to win a prize, the Mystery Parcel must open while in the player's possession. Possession of the Mystery Parcel will be transferred to an eligible player who is actively playing on any of the eligible slots. Actively playing for the purpose of this promotion is defined as playing a minimum of one spin every 30 seconds.

If the Mystery Parcel does not open while in the player’s possession and reveal a prize, the Mystery Parcel will then be transferred to another player at the end of the possession period.

There is no limit to the number of times the same player may receive a Mystery Parcel or to the number of prizes a player may win from those available. You will be given the opportunity to Accept or Decline your Free Spins after you select the in-game pop up to reveal the prize.

Eligible slots for both the wagering requirement and using Free Spins are as follows: 81 Gold Cascade, Book of Kings, Buffalo Blitz Megaways, Bulls Eye Bandits, Candy Roll, Cash Collect Leprechaun's Luck, Cash Collect: Leprechaun's Luck Megaways, Diamond Match, Diamond Match Deluxe, Hot Gems Cash Collect, Joker Spin & Roll, King of Giza: Mega Cash Collect & Link, Loteria Don Clemente Cash Collect, Piggies And The Bank: Cash Collect & Link, Red Wizard: Bank It UP and Wolves! Cash Collect & Link.

This promo is only available to new and eligible customers. You can see a full list of your available promos by logging in and selecting the Promos section. bet365 maintains a record of customer contact in relation to eligibility for promos and this record, including the date and time of any restrictions being imposed, will be final in the event of any dispute.

Free Spins must be accepted within three days. Any unused Free Spins will be removed along with any winnings accrued within three days of claiming. To accept your Free Spins you must be in game or log in to your account, open any eligible slot and select Accept.

In the event that your Free Spins are not credited automatically, it may take up to 72 hours from the end of the promotional period for your Free Spins to be credited.

Free Spins are valued at $0.20 per spin.

There is no wagering requirement attached to Free Spins and, upon completion of Free Spins, any winnings accrued can be withdrawn at your discretion.

These terms and conditions are to be read in conjunction with our General Terms and Conditions.

Selected featured games will only be visible to customers who are logged in and verified. Not all games are guaranteed to be available, on all platforms or web browsers, during the promotional period.

Where any term of the promo is breached or there is evidence of a series of wagers placed by a customer or group of customers, which due to a deposit bonus, enhanced payments or any other promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, bet365 may reclaim the bonus or enhanced payment element of such promo, void any wager funded through the promo and/or remove any winnings from such wager. In addition, where there is evidence of such activity, bet365 may levy an administration charge on the customer up to the value of the bonus or enhanced payment towards the administrative costs incurred in identifying and taking action against that activity.

bet365 may reclaim any prizes that have been awarded in error.

In an attempt to combat fraudulent activity, bet365 has introduced methods to detect and prevent abuse of this promo. bet365 may ask any customer to provide sufficient documentation and/or verification steps for it, acting reasonably, to be satisfied as to the customer's identity prior to crediting any promo, bonus funds and/or winnings to their account.

All customer promos are limited to one per person. If bet365 has reasonable grounds to suspect that the bonus or promo is being claimed by or for the benefit of the same person more than once or by a group of people then it may withdraw the availability of any promo or all promos to that customer or group of customers and/or void any wager funded by the bonus and remove any winnings from such wager.

bet365 may, at any time, make minor amendments to this promo to correct typos or to improve on clarity or customer experience and may cancel or restrict this promotion for legal, regulatory or technical reasons.

Employees, officers and directors of bet365, its promotional or other agencies, licensees and licensors, service providers and any other associated or affiliated companies shall not be eligible for the promotion. The same terms shall apply to the direct families of such persons.