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Mobile Promotions

A full range of sports are available, including our In-Play service.

To get you started we are offering 50% Cashback!
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WAP Service
mobile.bet365.com
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Java Download
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Frequently Asked Questions

Click on the Download Java Now link and complete the necessary steps to send the Mobile at bet365 application to your mobile phone. Alternatively Contact Us and one of our Customer Service advisors will be happy to send the Mobile at bet365 application to your phone.
All you need to access Mobile at bet365 via WAP is a WAP enabled phone; most phones on the market have this ability. Simply point your phone’s browser to mobile.bet365.com.
Mobile at bet365 is compatible with a wide range of Java compatible phones. See our compatibility list for more details.
The only requirement to be able to access Mobile at bet365 via WAP is a WAP enabled handset and an appropriate data tariff from your mobile service provider. WAP is an entry level feature on most phones on the market today.
The manufacturer and model number is usually displayed on the phone casing under the battery. Alternatively Contact Us and one of our Customer Service advisors will be pleased to assist you.
UK mobile service providers have recently implemented a policy of blocking certain types of content and services on their network. This has been done in order to prevent anyone under the age of 18 from accessing these services. This may affect Mobile at bet365 via both Java and WAP. In most cases this can be removed with a phone call to your mobile service provider.
Shortly after you register for the service on-line you will receive a Service/Push message on your phone. This will arrive in the same way that an SMS arrives. Please be patient as this process may take a couple of minutes.

Follow the instructions below to complete installation of the Java Mobile at bet365 Service.
  1. Open, or read this message according to your phone’s instructions.
  2. There will be an option to download or retrieve the message. Select this option.
  3. On some phones, there may be an option to choose a location to save the application to. Select the default unless you want to save it elsewhere.
  4. The application should now start downloading. Your phone will inform you when this is complete - it should take around two minutes.
  5. Once complete, you may have the option to open the application straight away. If not, you will find it in the Games or Applications section of your phone's menu.

If you do not receive a Service/Push message please allow a few more minutes for your message to arrive, just in case of network congestion. If the message has still not arrived after 15 minutes, then Contact Us and one of our Customer Service advisors will be pleased to assist you.
When logging on to place a bet you will be required to enter your bet365 username and the security number you chose when you opened your bet365 account.
If you forget your security number you will need to Contact Us and one of our Customer Service advisors will be pleased to assist you.
This service is provided free to anyone with a bet365 account. The only charges are those applied by your mobile service provider for using their data services. For data charge information please contact your mobile service provider.

As a guide it typically costs less than £0.50 for the one off initial download of the Java version of Mobile at bet365 to your phone. Initial charges do not apply to the WAP version of Mobile at bet365.

When using either Java or WAP your mobile service provider’s standard data charges will apply. Placing a bet will typically only cost a few pence.
The vast majority of the events and markets on bet365 are available on Mobile at bet365, including our fantastic range of live In-Play markets. Single and multiple bet types are available on the Java version of Mobile at bet365, customers using the WAP version of Mobile at bet365 can only place single bets.
Your bet is placed when you receive a ‘Bet Confirmation’ screen with a transaction reference number. If you have any doubt about whether a bet was placed successfully you are able to check in Members on Mobile at bet365 or the bet365 website. Alternatively you can Contact Us and one of our Customer Service advisors will be pleased to assist you.
Should you lose connection to your mobile service provider whilst using Mobile at bet365, you will be able to resume normal operation once the mobile signal is restored. If you have any doubt about whether a bet was placed successfully, close and reopen Mobile at bet365 and check in Members on Mobile at bet365 or the bet365 website. Alternatively you can Contact Us and one of our Customer Service advisors will be pleased to assist you.
Yes. As long as your mobile service provider allows you to roam and the network you have roamed onto supports GPRS/WAP you can use Mobile at bet365 abroad.
If you have been able to download Mobile at bet365 but are unable to access the application, then this is possibly because of content blocking put in place by your mobile service provider. In most cases this can be removed with a phone call to your mobile service provider.

If you have already spoken to your mobile service provider and are still unable to access Mobile at bet365 please Contact Us and one of our Customer Service advisors will be pleased to assist you.